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US info@hand CRBM service and support

Written by Web Master

Tuesday, 08 January 2008

info@hand Review / Key Strengths

Increased Sales Effectiveness: The most productive lead sources and sales staff are clearly identified on graphical charts.
Greater Sales Reach: Use the email marketing capabilities to execute and measure new promotional campaigns.
Reduced Administrative Costs: Information is only typed in once - CRM, product catalog, proposals, invoicing, customer service, project and resource management - all share the same data.
Improved Efficiency: Everyone in the business knows right away where to find information, without wasting time looking for it.
Happier Customers (and better customer retention!): Dealing with employees who now know more about them and what’s going on in their account.
Better Management: Sales pipelines that are much better understood provide clear visibility of any business upturn or downturn well before it represents an opportunity or risk for the business.

Last Updated ( Thursday, 03 July 2008 )

CRM	E-commerce	Accounting	ERP	Customer Portal
InfoAtHand CRM includes Sales Force Management and Reports, Service Management,HR , Project Management, Email, News and Group Calendaring, MS Outlook integration, IP Telephony integration, plus support for Mobile devices.	When sales are made via the eStore, details of Account information, Invoices and Payments are automatically posted in info@hand. If InfoAtHand Finance for QuickBooks is installed, the same data will be synced to QuickBooks as well.	Full Sales and Order Management helps create a Product Catalog and prepare Quotes, Sales Orders and Invoices. Receive and allocate payments and produce statements. Optional InfoAtHand Finance for QuickBooks syncs it all with QuickBooks for seamless accounting procedures.	Launch of info@hand 5.3 brings full Inventory Management capability. Shipping and Receiving modules, Sales Orders, Purchase Orders and Invoice modules have evolved to track partially shipped or received orders.	The InfoAtHand Customer Portal allows clients to create and receive updates on Service Cases, access Forums and a knowledge base, check their Invoice and payment history plus any new quotations, collaborate on projects & register for events.