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US info@hand CRBM service and support

Click Here for 30 Day Trial info@hand Review / Key Strengths

  • Increased Sales Effectiveness: The most productive lead sources and sales staff are clearly identified on graphical charts.
  • Greater Sales Reach: Use the email marketing capabilities to execute and measure new promotional campaigns.
  • Reduced Administrative Costs: Information is only typed in once - CRM, product catalog, proposals, invoicing, customer service, project and resource management - all share the same data.
  • Improved Efficiency: Everyone in the business knows right away where to find information, without wasting time looking for it.
  • Happier Customers (and better customer retention!): Dealing with employees who now know more about them and what’s going on in their account.
  • Better Management: Sales pipelines that are much better understood provide clear visibility of any business upturn or downturn well before it represents an opportunity or risk for the business.
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About CNP Integrations

CNP builds robust ecommerce portals and feature rich social networks that are supported by content management (CMS) for ease of maintenance, are infused with interactive multimedia for the rich user experience that brings visitors back, and are optimized for traffic from search engines.  Moreover, CNP implements customer relationship management (CRM) systems so you can better manage the relationships with these web customers, market and service them more effectively and deliver your products more efficiently.    We help you to take control of your web business, improve your organizational efficiency so that your site fuels the growth of your business.  

Our mission at CNP Integrations is to help bring together the right technology solutions to match your business problems and needs.  Our experience tells us that integrating new technologies into an organization involves many types of people, all with different needs and approaches to it's use.  Depending on your role within the organization you may have completely different concerns and interests:

  • Marketing wants to track campaign results and trends
  • Sales wants to build better relationships and manage contacts related to earning potential
  • Production wants to improve workflow efficiency and increase productivity
  • Management wants to forecast, maintain quality control and see cost avoidance and return on investment.

We understand how important it is to have manageable web based solutions that are easy for user and managers to adapt to and embrace.  One of the big challenges of the "wild west" environment of the internet and open source - which is fueled by a global marketplace and outsourcing - is bridging the gaps between people and technology. We have aligned ourselves with stable compatible application infrastructures and build bridges between them in ways that give you superior functionality and ease of use.

 
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CRM  E-commerce  Accounting  ERP  Customer Portal
InfoAtHand CRM includes Sales Force Management and Reports, Service Management,HR , Project Management, Email, News and Group Calendaring, MS Outlook integration, IP Telephony integration, plus support for Mobile devices.


When sales are made via the eStore, details of Account information, Invoices and Payments are automatically posted in info@hand. If  InfoAtHand Finance for QuickBooks is installed, the same data will be synced to QuickBooks as well.


Full Sales and  Order Management helps create a Product Catalog and prepare Quotes, Sales Orders and Invoices. Receive and allocate payments and produce statements. Optional InfoAtHand Finance for QuickBooks syncs it all with QuickBooks for seamless accounting procedures. Launch of info@hand 5.3 brings full Inventory Management capability. Shipping and Receiving modules, Sales Orders, Purchase Orders and Invoice modules have evolved to track partially shipped or received orders.


The InfoAtHand Customer Portal allows clients to create and receive updates on Service Cases, access Forums and a knowledge base, check their Invoice and payment history plus any new quotations, collaborate on projects & register for events.